Lakewood

Community

Federal Credit Union

 

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CU*TALK Voice-response service

CU*Talk logo

Access your account anytime, day or night, using this convenient and easy-to-use system.  The system will guide you through each step of the way.

 

 CU*TALK Voice Response System

 

Our 24-hour Audio Response System gives you information on all of your accounts when you need it.  All you need is a touch-tone phone.

Logging on:
    1    Dial 1-800-860-5704
     2    The system asks for your Credit Union Access Code. 
     
3     Enter 806, then press "#".
     4    The system asks for your Member Number.
     5    Enter your Share Account Number, and then press “#”.
     6    The system asks for your Personal Identification Number.  
              (If you have forgotten your PIN, call us at 732-942-8930)
     7     Enter your PIN Number, and then press “#”.

Once you have logged on, the system will guide you through the options for account inquiry, transaction posting, rate inquiry, and much more.

Main Menu

    1   Account inquiries, including balances and history

    2   Perform financial transactions, including transfers

    3   Hear current CU rates or calculate estimated loan payments

    4   Change your PIN

    5   Change to a different member number

    6   Other CU services, including locations and hours

    8   Repeat this menu

    9   End the call

    0   Hear the tutorial

    (press * when done with the tutorial to hear the menu again)

     
    Common Account Suffixes

    Savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 000

    Checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 030

    IRA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 040

    Christmas Club . . . . . . . . . . . . . . . . . . . . . . . . . . . 050

    Vacation Club . . . . . . . . . . . . . . . . . . . . . . . . . . . . 060

    Certificates . . . . . . . . . . . . . . . . . . . . . . . . . 300 - 399

    Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500 - 599